Additional Information
100% Satisfaction Guarantee
- Quick shipping times
- MediaWave products Manufactured in the United States
Return Policy for DDP MediaWave Products
- Prior to return, ALL returns must be authorized with an RMA # (Return Material Authorization). Without it, credit may be withheld.
- Contact Customer Service at 866-923-9595 to obtain an RMA#.
- MediaWave Products, Defective Products verified to be defective or damaged within thirty (30) days of purchase will be eligible for a refund or product exchange.
- Products you believe are defective or damaged must have at least 75% remaining contents. DDPcannot accept claims made for defects if more than 25% of the product has been utilized.
- MediaWave Products, Non-Defective Return up to thirty (30) days, for unopened, non-defective products in resaleable condition, minus a 25% restocking fee and return shipping.
Shipping and Delivery
- Shipments within the US: In-Stock items are typically delivered within 5-8 business days from the time of order is placed.
- Shipments outside of the US: Delivery times vary, ask your representative for estimated times of delivery. (Specialty, oversized, out of stock, and customized items may take longer, ask your representative for details)
Foam
Cost: $25
Free Shipping
We offer free shipping on orders over $30. Please check the free - shipping eligibility at checkout.
Delivery Time:
It usually takes [3-5] business days for standard shipping. Please note that this is an estimated time frame and may be affected by local holidays, and unforeseen circumstances.
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